Cookie policy and data privacy

Cookie Policy

LE MARQUIER is particularly attentive to your expectations, and we want to safeguard the trust you place in us. With regard to the personal data you entrust to us, we hereby inform you in a transparent manner about our policy concerning the placement and use of cookies from our Website www.lemarquier.com to your computer terminal.

What is a cookie?

Cookies are small text, image or software files that are placed and stored on your computer, smartphone or other Internet-enabled device when you visit a website. Cookies have many uses. They enable a website to recognize you, to indicate that you have visited a particular page and to provide you with additional services, such as improving your browsing comfort, securing your connection or adapting the content of a page to your interests.

The information stored by cookies, for a limited period of validity, includes the pages you visit, the advertisements you click on, the type of browser you are using, your IP address, and the information you enter on a website so that you don't have to re-enter it the next time you visit the website.

Types of cookies used by the Website

Statistical cookies: in order to adapt our www.lemarquier.com website to the needs of our visitors, we record the number of visits, the number of pages viewed, as well as visitor activity on the "Website" and the frequency with which visitors return to the Website. These cookies make it possible to compile statistics for analyzing visitor traffic, and to improve the content of our Website according to the success of particular pages with our visitors. The validity period of these cookies is: 13 months

Cookies are used to store:
- Your usage preferences, display settings and the browsers you use, in order to enhance your browsing experience the next time you visit our Website. These cookies are valid for 13 months,
- The information you have entered on certain forms on our Website so that you do not have to enter this information again on your next visit. These cookies are valid for 30 days.
- Cookies to secure your connection: when you open a secure session to access your online account, and it remains open for some time, a cookie will display a message inviting you to end your session and/or will end it automatically if you do not respond. This type of cookie also enables us to recognize you so that you can access your personal space/account.

Your choice regarding the use of cookies

Cookies improve your browsing comfort on our Website and are essential for accessing certain secure areas. If you decide to block all cookies when using your Internet browser, you will only be able to visit the public part of our Website and will no longer be able to access your secure customer area.

By continuing to browse our Website, you accept the placement of cookies on your device. You can reverse this decision at any time by objecting to the placement of cookies.

Right of access and objection

In accordance with regulations, you have the right to object to the processing of your personal data and the right to access your personal data. You can exercise your right of access by sending us a copy of the cookie(s) placed on your device, by using the contact form on the Website.

You can prevent cookies from being placed on your computer by using the appropriate settings on your browser, such as the cookie settings, the private browsing mode or the "Do Not Track" feature.

Depending on your browser, you have the following options: you can accept or reject cookies of any origin or from a given source, or you can set a message to be displayed that asks for your consent each time a cookie is placed on your device.

To express your choices or to change them, please refer to the help menu or the cookies settings on your browser. By way of example, you can obtain more information on the following pages:
- Edge
- Safari
- Chrome
- Firefox
- Opera

For mobile devices, please consult the following links:
- Chrome
- Safari
- Windows Phone
- Blackberry

For a better understanding and control of cookies of all origins, not just those used on our Website, we invite you to consult the website Youronlinechoices, published by the Interactive Advertising Bureau France (IAB).

Data protection and privacy policy

Maison LE MARQUIER respects your privacy and confirms that it has implemented the necessary means to respect your privacy in good faith, in particular by means of this Privacy Policy, which we recommend that you read carefully. This Privacy Policy is deemed to be up to date and is accessible on the Website at any time during your browsing, and is the only policy that applies concerning the collection of data via the Website.

Article 1. Definitions

The Website: refers to the Publisher's website, accessible at www.trager-grills.fr (including any sub-domains that may be associated with it).
The User: any natural person who browses and uses the Website under his/her own responsibility, and who is presumed to have full legal capacity.
The Customer: any User who purchases products and/or services on the Website.
The Publisher: Régis FLUSIN on behalf of Maison LE MARQUIER, the owner and sole representative of the Website.
The Parties: refers to the Publisher and the User, or the Publisher and the Customer.

Article 2. Purpose of data collection

- The purpose of this Privacy Policy is to inform Users of the type of data collected when they browse the Website and of use of the features of the Website, to inform Users of the Publisher's compliance with its obligations and with the legal and customary precautions in this regard, and to set out the rights and obligations of the Parties concerning the collection and processing of data.
- The purpose of data processing is to optimize the management of relations with Users, as well as the technical efficiency of their experience on the Website, which may in particular include: viewing, registration, subscription, contact, comments.
- In addition, and in a transparent and explicit manner, data may be collected and processed for the purpose of sending newsletters and/or information, as well as for sending commercial solicitations, for offers similar to those proposed on the Website.

Article 3. User consent

- The Publisher hereby certifies that at no time and in no way, directly or indirectly, does it collect data without informing Users or obtaining their consent.
- Users are reminded that they consent to this Privacy Policy by continuing to browse the Website, either by scrolling down the page in question, by clicking on any link on the Website, by ignoring the banner or by clicking on the "I accept" button located on the banner. These voluntary actions unequivocally indicate consent to the use of cookies.
- The User's consent is explicitly obtained by checking a box (opt-in) when using the contact form, purchasing the Publisher's Products/Services, or using a feature that requires the User to provide sensitive data.

Article 4. What type of information we collect

Article 4.1. Data collected when viewing the Website

When the User views the Website by browsing the basic information pages, the Publisher collects by default only data relating to the basic measurement of the Website's audience: IP address (identification of your Internet connection and your device), pages viewed, and the origin of the traffic entering the Website (approximate geographical location).

Article 4.2. Data collected when using the Website's features

- The content of the data processed by any means on the Website may include the following information: valid email address, last name and first name, date of birth, telephone number, billing address, delivery address, the subject of the message and a free text field, a username, a password, logo, image, photograph, Siret number, KBis extract, valid identity document, etc.
- The User undertakes to keep and to use any username(s) and/or password(s) under his/her own responsibility. If you lose your password, you can use the password recovery procedure set up directly on the Website, by entering a valid email address known to the system.
- The compulsory or optional nature of the information requested is specified directly on the Website at the time the information is filled in.
- The User undertakes to provide only complete, accurate and valid information. The Publisher cannot be held responsible for the User's failure to comply with these obligations, and reserves the right to conduct any useful checks, including requesting additional supporting documents.
- Likewise, the User acknowledges that failure to fill in compulsory information entitles the Service Provider to refuse, suspend or cease any service that may be provided to the User on the basis of this information.

Article 5. Use of cookies

- Operational browsing on the Website requires the use of cookies, which are alphanumeric text files placed on the user's hard disk by the server of the Website being visited, and which give the Service Provider access to standard connection information. Cookies do not collect any personal data that could identify you, either on hard disk or online, and the information collected is anonymous or anonymized.
- All information collected will be used solely to monitor the volume, type and configuration of traffic passing through the Website, to develop the Website's design and layout and, more generally, to improve browsing.
- These cookies are stored in and managed by your own web browser. If you wish to reject these cookies, please view the privacy settings on your browser.
- The Publisher recommends that Users configure their personal settings to accept cookies and thus facilitate viewing and use of the Website.
- Users are therefore free to choose in their browser settings whether they wish to accept cookies or not; if Users do not accept cookies, they acknowledge that they cannot hold the Publisher responsible for their own browsing difficulties, which may make it difficult or even impossible to use all or part of the Website.

Article 6. Interactivity with third-party websites and applications

- Any User may interact by clicking on buttons representing third-party websites and applications (in particular via the social networking buttons on the Website, allowing the User to view the Publisher's social networking profiles, to connect to these profiles, and/or to interact on these profiles).
- The User acknowledges that this action has the effect of transferring information to the Publisher, and to the third-party websites concerned, and that the User is responsible for his/her contractual relations with such third-party websites (profile, settings, etc.). In no event shall the Publisher be held liable for any damages whatsoever resulting from the use of this procedure.

Article 7. Security of data processing

- The Publisher undertakes to take all necessary precautions to protect the security and confidentiality of the processing and data collected, by complying with physical and logical security standards (protection of premises, protection of servers, secure database authentication, etc.).
- In particular, the Publisher implements measures to prevent the processed data from being distorted, damaged or accessed by unauthorized third parties, in particular by controlling access to the processing and by securing any data communications.
- Any information accessible on the Internet via a link from the Website is not under the control of the Publisher, who accepts no responsibility for its content.

Article 8. Confidentiality of data processing

- The connection data collected during browsing through the use of cookies is anonymous or anonymized, and does not allow access to, or provide personal data that could identify you.
- The Publisher does not communicate personal data of any kind collected through the use of the Website's features (specified in Article 5 of this Privacy Policy) to any third party whatsoever or in any form whatsoever, with the legitimate exception, and on a strictly confidential basis, of the persons mentioned below:
- Any salaried employees of the Publisher;
- The technical service provider(s) responsible for the maintenance of the Website, partners and/or subcontractors of the Publisher, as well as third parties authorized by law (in particular at the express and justified request of the judicial authorities, accounting authorities, etc.).
The person(s) in charge of the Publisher's accounts, including any external service providers.

Article 9. Data retention

The data collected is retained for the duration of the commercial relationship between the parties.
- Data retention periods vary according to the type of data, which is subject to different legal and regulatory requirements (authorizing longer retention periods or, on the contrary, requiring erasure). In any event, the collection of this data corresponds to the need of the Parties to fulfill their contractual obligations.
- The indicated retention periods start from the end of the commercial relationship. They are set at thirteen (13) months for connection and potential web analytics data (in particular, cookies), fifteen (15) months for bank details, and a maximum of three (3) years for other types of data.
- By way of exception, the period applicable to identity documents is one (1) year, except in the event of Users who exercise their right to object, which reduces the period to three (3) years.
- Data is kept for the purposes of improving the use of the Website, optimizing the commercial relationship, guaranteeing the security of browsing, and as proof of the Publisher's commercial activities.
- At the end of this period, the Publisher undertakes to renew the User's consent to continue to use his/her personal data (Opt-in), or, during this period and at the User's request, to cease sending emails of all types and all commercial solicitations (Opt-out).
- After this period, archiving on a separate computer medium is authorized by law, but may only be done for purposes of proof and with strictly limited access.
- The Publisher undertakes to comply with any reasoned request for access to, modification of, objection to the processing of and/or erasure of such data, by replying to such requests within thirty (30) calendar days of receipt of the request. Requests should be made by email to serviceconsommateur@lemarquier.com and will be formalized by an email notifying receipt and performance of the request.
- For security reasons and to avoid fraudulent requests, the Publisher may validly require that such requests be accompanied by proof of identity, which it will delete or destroy once the request has been processed.

Article 10. Claims, disagreements and disputes

By express agreement between the Parties, this Privacy Policy shall be governed exclusively by and construed in accordance with French law.

Failing amicable resolution of any disputes, and by express agreement between the Parties, disputes relating to the collection and processing of personal data via the Website shall be submitted:
- To the exclusive jurisdiction of the courts of the place where the Publisher's registered office is located, for disputes between professional merchants.
- To the exclusive jurisdiction of the courts of the place where the Service Provider's registered office is located, except in the case of imperative procedural rules to the contrary, concerning Customers and Users acting as consumers or having no specific status.